Q: Can I customise the trophies and medals with our logo or specific design? 

A: Yes, absolutely! We specialise in personalising trophies and medals to meet your unique needs. You can customise your awards with logos, specific designs, and text. Just provide us with your artwork or idea, and we'll take care of the rest, ensuring your awards are as unique as your event. 

Q: How long does it take to receive an order? 

A: Our standard dispatch time is around 3 to 4 working days, excluding bank holidays. This timeframe allows us to ensure that your custom awards are crafted to perfection. If you need your order sooner, please get in touch with us, and we'll do our best to accommodate your timeline. 

Q: Are there any hidden costs for customisation or shipping? 

A: No, there are no hidden extra costs. We pride ourselves on transparency. The price you see for customisation, including engraving and adding logos, is the price you pay. Shipping is calculated at checkout, with no unexpected fees added. 

Q: How do I place an order for a large event or a bulk purchase? 

A: For large events or bulk purchases, we recommend contacting us directly through our website or by phone. This way, we can provide you with the best possible service, ensuring your specific needs are met and discussing any volume discounts that may be available. 

Q: What materials are your trophies and medals made of? 

A: Our trophies and medals are made from high-quality materials, including metal, acrylic, and crystal, ensuring durability and a premium feel. We offer a wide range of options to suit every preference and budget. 

Q: What if I receive a damaged item or there's a mistake with my order? 

A: Your satisfaction is our top priority. If you receive a damaged item or if there's any mistake with your order, please contact us immediately. We will work with you to resolve the issue as quickly as possible, either by replacing the affected items or by finding an alternative solution to meet your needs. 

Q: Can I see a proof of my custom design before the final product is made? 

A: Yes, we provide digital proofs upon request for custom designs to ensure everything looks exactly as you envisioned before we proceed with the final production. We want to make sure you're completely happy with the design before your awards are crafted. 

Q: Do you offer any quarantees or returns? 

A: We stand behind the quality of our products. If you're not satisfied with your order for any reason, please contact us within a reasonable timeframe to discuss returns or replacements. Your satisfaction is our top priority. 


At GE Awards, your celebrations are our passion. We invite you to explore our collection and find the perfect awards for your next event. Let's celebrate the achievements that make life so rich and rewarding. 
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